3. Reservation, cancellation and modification of tours
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
For a cancelled tour we will propose to you a similar tour at a later date at your convenience. If you do not want another tour, Alpine Adventure Romania will pay you back the full amount you paid. However, we will not cancel a tour except in extraordinary circumstances (health problems, family issues or country emergency issues).
If you cancel a tour:
– 60 days or more prior to departure, we will refund the full amount paid by you;
– Between the date of the tour and maximum 60 days, we will retain the 30% deposit;
– While unfolding, we will retain 100% of the total amount paid for the tour.
Check our Terms and Conditions for more information.
Yes you can adjust the tour before or during it provided that all members of your group agree. You may extend it as well for as many days as you want provided our schedule allows it and we agree on teh financial terms. You may reduce it provided you pay the days that stays in the tour plus a cancellation fee for the rest of the days amounting to 35 Euro.